Today the final work was done on my elite roof. This completes all work on our pool project concluded on April 21,2006. I would like to thanks you for the fine work done by All Seasons, the All Season’s family, and all associated subcontractors. We are pleased and very happy with The way the project turned out. Not only was the pool, the deck, the equipment, the electrical, the plumbing, and the screen well installed and professionally appointed, all segments of the pool are beautiful as well. The project is truly a work of art.
I would also like to congratulate you on the decision to put John Rector in place as an overseer and customer liaison and congratulate “JR” himself, as well. JR’s presence was comforting and clearly calming, We, of course, had many questions and many “worries”. JR settled our nerves with his low key “not-to-worry” Attitude. His presence during the project was priceless: even cathartic. He endured six-plus weeks of two type A personalities. He deserves to be congratulated for his almost daily presence and his total professionalism that he brought to the job. So, “Thanks, JR”, and thank you, Mr. Watts, for placing him at the worksite. For our part, we have since personally installed sod, pavers, greenery, gardens, and a restored irrigation system. We worked every day for three weeks. The area looks splendid.
It’s no small undertaking to “do” a pool, not only from the standpoint of All Seasons, but from the customer’s point of view. Interviews, different estimates, questions one is not really sure how to ask, financing, fears from past pool horror stories we’ve heard about etc. All of these very valid concerns were in evidence for this pool decision. Our pool was finished in six weeks, not 12 as promised. The weather held, and I’m glad. But because of your many years of pool experience and your steadfast desire to be the best, the initiative to please the customer, and your amazingly good choice of quality subcontractor, to your sales staff and your sincere concern with our pool. Charlotte and I and our grandchildren will enjoy this project for years to comes.
Thanks for a job well done.